For Love of Children
Community Outreach andEnrollment Manager
As the Community Outreach and Enrollment Manager, I crafted and implemented strategic marketing and communication plans to attract students and volunteers to free math and reading tutoring programs in Washington, D.C. My efforts led to an automated enrollment process, resulting in 180 student applications and 167 qualified volunteer applications. Consequently, we successfully enrolled 85% of student applicants and 72% of volunteer applicants.
Key Accomplishments
Strategic Marketing and Communication: Developed and executed plans that effectively attracted participants and volunteers.
Automated Enrollment: Streamlined the enrollment process, significantly increasing application rates and successful enrollments.
Department Management: Supervised a coordinator responsible for processing applications and organizing outreach activities.
Cross-Departmental Collaboration: Enhanced communication and collaboration between departments by streamlining processes.
Team Leadership: Coached and managed a coordinator and two collegiate interns to expand programmatic and outreach initiatives.
DEI Best Practices: Advised leadership on diversity, equity, and inclusion strategies and led the restructuring of the Outreach and Enrollment department.
Interim Director of Programs and Community Outreach
During the Program Director's absence, I assumed the role of Interim Director, overseeing two departments. My responsibilities included:
Team Supervision: Managed a team of two program managers and two program coordinators.
Daily Scrum Meetings: Implemented daily scrum meetings to strategize project tasks, address obstacles, monitor progress, and track outcomes.
Cross-Training: Prioritized cross-training to broaden team understanding of various program facets, fostering new skills in project management and customer service.
My leadership approach emphasized strategic planning, process automation, and team development, contributing to the success and growth of our programs
Strategic Planning: Expertise in developing and executing strategic marketing and communication plans.
Process Automation: Proficient in automating processes to improve efficiency and outcomes.
Team Leadership and Development: Skilled in coaching, managing, and cross-training team members to enhance their skills and performance.
Project Management: Experienced in implementing and managing projects using scrum methodologies.
Cross-Departmental Collaboration: Effective in enhancing communication and collaboration across departments.
Skills & Competencies
Diversity, Equity, and Inclusion: Knowledgeable in advising on and implementing DEI best practices.
Community Engagement: Proven ability to foster meaningful connections and address community needs.
Data Analysis and Reporting: Competent in analyzing data to inform decision-making and improve program outcomes.
Resource Management: Adept at managing resources and coordinating outreach activities to maximize impact.